2011年国际商务师考试重点外语辅导149

来源:微学网发布时间:2011-03-02

  为了帮助考生系统的复习国际商务师课程 全面的了解国际商务师考试教材的相关重点,小编特编辑汇总了 2011年国际商务师考试各章复习的重点资料,希望对您参加 2011年国际商务师考试有所帮助!

  口语实战演练:怎样转接客户来电(1)

  A:Stone Corp.Hi,Mary speaking.

  四通公司,您好,我是Mary.

  B:Hello,I‘d like to speak to Mr.Hunter,please.

  你好,我想找Hunter先生。

  A:May I ask who is calling,please?

  请问您是哪位?

  B:My name is Herbert Wood of IBM Computer Company.

  我是IBM电脑公司的Herbert Wood.

  A:Thank you,Mr.Wood.One moment,please… (into PBX)Mr.Hunter,Mr.Wood of IBM Computer Company is on the line.

  谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。

  C:Can you find out what he wants?

  你可以问他有什么事吗?

  A:Yes,Mr.Hunter.(to caller)I‘m sorry to have kept you waiting,Mr.Wood.Mr.Hunter is rather busy right now and would like to know what you wish to speak to him about.

  好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。

  B:Yes,I want to buy some computer software and talk about developing some other software.I don‘t know whether he is interested in that or not?

  是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。

  A:I see.Thank you very much,Mr.Wood.Would you wait a moment,please? (to PBX)Mr Hunter,Mr.Wood wants to buy some computer software.

  我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。

  C:I see.Put him on line two.

  好的,请转到2号线。

  A:Yes,Mr.Hunter.(To caller)Mr.Wood,I‘m very sorry to have kept you waiting.I’ll put you through to Mr.Hunter.

  好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。