文章摘要：为了更好备战2014年国际商务师考试,小编特意为大家整理了国际商务师考试业务外语专项辅导相关资料,供大家参考
投诉信
Dear_______,
I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have
to make a complaint about_____.
The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面).
In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).
I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),
and I
would like to have this matter settled by ____(设定解决事情最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
询问信
Dear ______,
I am ____________ (自我介绍). I am writing to see if it is possible for you to
provide me with
information regarding_______.(要询问的内容)
First of all, what are ____________________?(第一个问题) Secondly, when will___________________?
(第二个问 题) Thirdly, is __________?(第三个问题)
I would also like to inquire ________(将最重要的问题单独成段). Could you be so kind as
to send me
some relevant booklets on the above-mentioned aspects?
Thank you for you kindness, and your prompt attention to this letter will be highly
appreciated.
Yours sincerely
Li Ming