What are the advantages and disadvantages of each form of communication?
②What do you find difficult about understanding native English speakers?
Work in pairs. Look at the samples of telephone caland choose one of the difficult messages. Make it easier to understand.
Cal 1
Hello Frida. This is Margaret Brock here, It's 9.30 on Wednesday morning.
I'm ringing about the half year sales report Could you send me a copy of
your department's figures, please? I'm in Helsinki untiFriday, Thanks very
much, Bye
Cal2
This is Frank Larsen from Scandinavian Conferences in Copenhagen. I'm
ringing to telyou that this year's Danish Telecommunications Trade Fair's
taking place in the week of November 22 If you'd like some
complimentary tickets, please let me know how many you'lneed. Please
calme on 0045 33 346 766, Thank you, Bye
Cal3
Hi Frida, It's Sue Mellor How are you? I hope you're not too busy at the
moment. I wanted to talk to you about my visit next month You know
we'd talked about the 13th? Well, I'm afraid it's not going to work out
because of deadlines here. I don't suppose we could put it back a week or
so, could we? Give me a ring and let me know Thanks.
Cal4
Hi Frida It's Cohn. I'm on my mobile because I'm travelling to a meeting
with a client but I need to talk to you urgently so could you calme on
0486 772 444? It's my mobile number I need to talk to you about that
contract we're trying to get in Helsinki because the customer accepted our
proposaand I need to know whether it's alright iljust go ahead and
sign the contracts or whether you want to get involved, as welCould you
get back to me asap? Thanks
Cal5
Hello Frida. It's Steve Montgomery hero I got your proposafor the
product launch and I've finally managed to get a look at it It looks OK,
but I think there could stilbe one or two minor problems with it, think
the time schedule looks a bit on the optimistic side, as well, I've got a
couple of suggestions, which I'lget off to you today, Let me know what you
think, OK? Bye.
③Work in pairs.
Student A: Look at the Activity sheet .
You work in the Sales Department of your company's Warsaw office. There is a calfor Hanna Kwasniewski, the Head of Centra European Sales. Hanna is away on business today. Take a message.
Student B: Look at the Activity sheet.
You have an appointment with Colette Contart of Socoteon 8 July at 14.00 in Paris. Telephone her to:
say you are unable to keep the appointment
apologise and explain why you have to postpone the meeting
suggest a new date.